At its core, Zineya is an Intelligent Virtual Friend who would engage a large global audience in their choice of language or mix of languages and vernacular. She would be constantly adapting to their ever changing cultures and trends. Zineya would enage her audience at a far personal level than an IVA like Siri or Cortana.
The challenge is not to build something complicated that can do simple tasks for intelligent people. But to build something that can do intelligent tasks for simple people, and to keep them well engaged and entertained while doing it.
Frustrated with the way existing personal assistants were constrained both technically and for business reasons… We collectively decided Siri was only chapter one of a much bigger, longer story
But as with so many products from large tech companies, the data unlocked by virtual assistants could be even more lucrative
Voicebots don’t have an endless supply of knowledge; they didn’t even know Beyonce had twins. In fact, most voicebots’ knowledge base is really a subset of Wikipedia, and you have to ask the right question